What happens after the complaint?

City Marshal Services staff promptly investigate all complaints within our jurisdiction. Complaints outside of our jurisdiction are referred to the appropriate City agency or department.

If a violation is determined to exist, several measures may be taken depending upon severity. If the violation is minor and corrective action can be completed easily, the property owner may only receive a verbal notification or a “Courtesy Code Violation Notice” door hanger may also be left. This is not a citation or legal notice, but rather an informal notice explaining the problem and seeking correction – usually within a week’s time.

For intermediate and more serious violations, it may result in an issuance of an official Notice of Violation giving the party a “limited” time to make corrections to avoid fines and other related costs.

When violations are not corrected within established time frames, or in instances of continuing violations, parties may be issued a Municipal Court citation and each day the violation continues may constitute a separate offense. A separate civil action to abate the violation may also ensure, with the cost of the abatement placed on the responsibility of the violator. 

In instances where an inoperable vehicle constitutes a violation, a “Tow Notice” may be placed on the vehicle necessitating its removal or proper storage within an allotted time. Vehicles remaining after that time has expired may be assigned to a towing company for towing and impoundment at the expense of the owner.

In the event it is determined that no violation exists, the complaint is filed as unfounded. City Marshal Service staff, at its discretion, may notify the property owner that a complaint was received, but that the situation did not constitute a violation.

Show All Answers

1. What is “the code”?
2. What is considered a violation?
3. How can you help?
4. How to make a complaint
5. What happens after the complaint?
6. Where can you get the code?